FAQ

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You can check your purchases, the status of your bookings or transaction codes in the My vivaticket section. For further information, please consult FAQs or the support service.

No, for purchases already made the cost of the ticket is not refundable. On the right of withdrawal, we recommend you consult the “General conditions for the use of the Vivaticket service”. Exclusion of the right of withdrawal and prohibition of cancellation of the purchase made.

If you are unable to use the ticket, you can only request a change of name up to 24 hours before the date and time of your visit. Follow the procedure on the website vivaticket.com in the “Change of Name” section, selecting the event “Museum of Leonardo’s Last Supper” and entering the code of the ticket purchase.

No, for tickets already purchased the date or time cannot be changed. If you are unable to use the ticket, you can only request a change of name up to 24 hours before the date and time of your visit. Follow the procedure on the website www.vivaticket.com in the “Change of Name” section, selecting the event “Museum of Leonardo’s Last Supper” and entering the code of the ticket purchase.

Yes, if you are unable to use the ticket, you can request a change of name up to 24 hours before the date and time of your visit. Follow the procedure on the website www.vivaticket.com in the “Change of Name” section, selecting the event “Museum of Leonardo’s Last Supper” and entering the code of the ticket purchase.